Return Policy: All orders are subject to a 25% restocking fee. Upon inspection and verification of completeness of material. Slide out Shelves LLC will credit to the original credit card, the purchase price of item ( minus 25% ) .  Shipping costs are not refundable..No returns will be considered after 14 days of product delivery. All returns must contain all original material and packaging in unused condition and in re-sellable condition.  A return authorization is required.

Return Authorization: Before returning any item to Slide out Shelves you must obtain a return authorization number. No refunds or other consideration will be valid without this number.If a RAN ( return authorization number ) is issued, this RAN must be printed on the outside of the pre-paid return. Returns must be with UPS only

Products not manufactured by Slide Out Shelves LLC: We manufacture only the custom slide out shelf, all other material handled by Slide out Shelves are covered by its respective manufacturer and any warranties should be directed to these manufacturers. Products not manufactured by Slide Out Shelves LLC are considered special order and are not returnable.If the customer cancels a special order item prior to shipping, we reserve the right to charge a processing fee to cover cancellation time costs. All other conditions of our return policy applies.

Wood Slide out Shelves and Spice Racks are a custom made product which are constructed to your specifications, we do not inventory any wood slide out shelf product as there are many variables in producing a custom made product that may not be common to any other cabinet or consumer and are therefore not a returnable product. If you have any concerns about sizing or installing. Please call or e-mail us prior to ordering. Please keep in mind that we are completely reliant on your measurements. We have produced thousands of slide out shelves to cabinet measurements so we are confident that our shelf will fit the cabinet opening and depth that you give us. In order for our manufacturing process to create a fast turn around for our customers, once an order is confirmed and in processing, we cannot make changes

*Please Note:When you have completed your order, you will receive an automated E-mail confirmation from us that will state exactly the order we have received from you. Look the E-mail confimation over carefully to make sure that you entered everything such as sizing, type of slides, type of mounting etc. properly. If you find an error, respond to the e-mail with any corrections that you require. If the correction requires additional costs, you are also agreeing to the additional charge

Damages: All items are inspected for completeness and damage prior to shipping.We take care in packaging our products to prevent shipping damage but the nature of our product is subject to occasional damages by the carrier. Shock damage can happen to our product without any signs of damage to the box, this is why upon receiving your shipment, immediately inspect the contents for any damages. The Carrier is responsible for damages occurred during shipment. We are not responsible for damages accrued during shipping. If you find damages, contact us and report the exact damages so that we can give an accurate report to UPS.

 All Shipping damages must be reported within 72 hours of the carriers delivery confirmation or items are to be considered intact and undamaged.

   DO NOT SIGN FOR YOUR ORDER UNTIL YOU HAVE PHYSICALLY INSPECTED IT. Also, advise your family members or any others who may be present when delivery is made NOT TO SIGN either. Packaging that appears in good condition does not guarantee that there is no "hidden" damage. The only way to be certain is to fully unpack and examine the contents carefully. Should you not have time to inspect it, please sign the receipt as 'un-inspected' instead of your signature. Legally, by applying your signature, you are signing a document stating that you have inspected the item and it is in good condition.

*Note: Because of consumer abuse we have posted this shipping damage notice to clarify how we handle shipping damages, we state this as a solid guide line for damages, we understand everyone has special circumstances but we need to set guide lines and follow them, to be fair to all customers

Shipping Addresses: We do not ship to P.O. Box addresses. We rely on the customer to enter the correct shipping address, if the carrier needs to make any address corrections to make delivery, they charge us for any corrections and we reserve the right to charge the customers credit card for these additional charges. Some rural address will incur additional handling charges or charges by the carriers, these charges will be charged to the customers credit card.

Errors and Omissions: While we do our very best to insure that the pricing and product information on our website is accurate, occasionally typographical and informational errors do appear. We apologize for any inconsistency, but reserve the right not to fulfill orders based on incorrect pricing or information.

Sales Tax: Arizona residents & businesses will be charged 9.68% tax

Privacy Policy: Slide out Shelves LLC does not sell or share our customer information with any third parties. We reserve the right to contact you in regards of any product that you purchase from us.

Ownership

All materials on the Site created or provided by Slide Out Shelves LLC, including text, graphics, logos, icons, and images, are the property of Slide Out Shelves LLC or its content providers, and are protected by United States and international intellectual property laws. The compilation of all the content on this Site is the exclusive property of Slide Out Shelves LLC and is also protected by United States and international intellectual property laws. You may download, view, copy, and print the materials on this Site for personal use only, provided that you do not remove or alter any trademark, service mark, or logo, or any copyright or other intellectual property notices. Except as provided above, you may not download, view, copy, print, reproduce, distribute, republish, display, post, transmit, or modify any material, or portion thereof, located on the Site in any form or by any means without the prior written consent of Slide Out Shelves LLC. Slide Out Shelves LLC reserves the right to revoke any of the rights granted herein at any time, and those rights automatically terminate if you violate any of the terms or provisions herein. Upon revocation or termination of such rights, you must destroy any digital or printed copies obtained from any portion of the Site. Unauthorized use of any material on Slide Out Shelves LLC may violate copyright law, trademark law, and other laws of the United States and other jurisdictions. All rights not expressly granted herein are reserved.

Slide Out Shelves LLC and the Slide Out Shelves LLC Logo are the trademarks of Slide Out Shelves LLC. The trademarks, service marks, and logos used on the Site are trademarks of Slide Out Shelves LLC or others. Nothing on the Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without the prior written consent of Slide Out Shelves LLC. The designations ä , ®, ©, SM or any other intellectual property symbols reflect registration and/or use in the context of United States laws as such relate to such intellectual property symbols.

Links to Other Sites

The Site may contain links to other web sites. Slide Out Shelves LLChas no control over, and accepts no liability, obligation, or responsibility for, the contents or performance of other websites. Any such links do not necessarily constitute an endorsement of or any representation regarding the linked website, its content, its owner, its performance, or its owner's products or services.

Limitation of Liability

IN NO EVENT WILL Slide Out Shelves LLC BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSS (EVEN IF Slide Out Shelves LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM (i) THE USE OF OR INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED, OBTAINED, OR TRANSFERRED OR SOUGHT TO BE PURCHASED, OBTAINED OR TRANSFERRED THROUGH OR FROM Slide Out Shelves LLC; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATTER RELATING TO THE SITE OR SERVICE PROVIDED BY Slide Out Shelves LLC. Slide Out Shelves LLC SHALL NOT BE LIABLE FOR ANY FAILURE TO PERFORM UNDER THESE TERMS OF USE WHERE SUCH FAILURE RESULTS FROM ANY CAUSE BEYOND Slide Out Shelves LLC's REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO MECHANICAL, ELECTRONIC, OR COMMUNICATIONS FAILURE OR DEGRADATION.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, THOSE PROVISIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.

Unauthorized Returns: Any return without a ran# produced by Slide Out Shelves llc.com is to be considered a forfeit of property and rights to said property. If shipment is refused and returned to shipper, slide out shelves llc reserves the right to charge to the original credit card any charges by the carrier to return the shipment plus handling charges. If Slide Out Shelves receives an unauthorized return, it is our option to accept and warehouse the return or to refuse the return. If we refuse the return, the customer is liable for contacting and retreiving the shipment at the customers cost. If Slide Out Shelves LLC accepts an unauthorized return from the carrier, we will warehouse the shipment for a total of thirty (30) days, after the thirty (30) day period, Slide Out Shelves will dispose of said property at their discretion. If the shipment is warehoused by Slide Out Shelves LLC the customer can claim the shipment by paying any shipping costs accured plus a handling fee.

Shipping Costs:  Our main carrier is UPS. Shipping costs may include handling charges.We reserve the right to ship with a different carrier if we deem necessary.

California Proposition 65

Attention California Residents: California's Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We care about our customers' safety and hope that the information below helps with your buying decisions.
The general Proposition 65 notice is as follows:

WARNING:  This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
In addition, there are specific warnings for the following specific products:

• Tools
• Electrical Cords
• Buffing Compounds & Finishing Products

Tools
California requires the following notice: WARNING: Some dust created by power sanding, sawing, grinding, drilling, and other construction activities contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Some examples of these chemicals are:

• lead from lead-based paints,
• crystalline silica from bricks and cement and other masonry products, and
• arsenic and chromium from chemically treated lumber.

Your risk from exposure to these chemicals varies, depending on how often you do this type of work. To reduce your exposure, work in a well-ventilated area and with approved safety equipment, such as dust masks that are specially designed to filter out microscopic particles.
Electrical Cords
California requires the following notice:
WARNING: The wires of this product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

Buffing Compounds & Finishing Products
California requires the following notice on buffing compounds & finishing products that contain progesterone:
WARNING: This product may contain progesterone, a chemical known to the State of California to cause cancer. Consult with your physician before using this product.

All disclaimers are subject to change